To streamline support requests and to better serve you we use a support ticketing system. Every support request is assigned a unique ticket number which we use to track the progress of the ticket online.
Phones lines have live agents and the online service management system is monitored.
Online service management system will be monitored after hours. Phone messages sent after hours are automatically forwarded to a support person and will be returned by next business day.
24 support
Online knowledge base is available 24/7
Online service management will be monitored after hours. Phone messages sent after hours are automatically forwarded to a support person and will be returned by within 4 hours.
6 days of Professional Services** included
Extended hours are available.
Online service management will be monitored after hours. Phone messages sent after hours are automatically forwarded to a support person and will be returned within 2 hours.
24 support
12 days of Professional Services** included
Please contact us to learn more about our support and training services.
Please call 1-877-486-7878 and press #1 when prompted or Submit a Ticket and we will be in touch.
