Automates the Case Management process, saving you time & elimating work.
Acts as a master record system - RS-CMS Suite acts as a Master record system that holds all data pertaining to a case file by connecting cases, contacts, documents, and emails. RS-CMS was designed to support the linking of Clients that can have an unlimited number of case files & activities.
Allows for easy case setup - Starting with the intake, our custom intake form captures the exact information you are looking to collect. When a new intake comes into the system, it can be assigned for follow up, reviews can be requested (regular vs. expedited) or closed immediately upon saving. Intakes can be automatically assigned based on a user's profile (i.e. service or region), availability, priority, or urgency.
Apply tasks lists to case files - When the case is assigned, the system can apply a predefined list of tasks if required to aid in prioritization, creating a series of Events & To-Do's for all case resources. Throughout the life of a case file, users can efficiently record the tasks they perform using the Matrix, which was designed for ease of use & quick data entry.
Saves time & avoids frustration - Eliminate time-consuming tasks with auto populated templates & online self-serve Client Portal where clients can easily schedule & reschedule their own appointments, maintain their contact information, and submit forms. Avoid lost information & forgotten appointments with our built-in email, document management, & synced reminders.