Run Straight Consulting Ltd. is 100% Canadian to ensure the highest possible privacy and security for our customers and users. We are owned and operate in Canada to ensure our solutions and data are truly secure. Our primary customer-focus is the Public Sector with customizable solutions that address the latest government Digital, Security, Privacy, and Technology priorities.
Run Straight's core products align with our company's mission 'to deliver the best Case Management solutions possible'. Case Management takes many different forms that we have developed as design patterns to accelerate our customers' rollout to full operation. Our core Case Management Solution called "RS-CMS" delivers the best enterprise-class set of CMS functions & features. Our most popular
Configuration Accelerators are: for Legal Case Services, Financial Services, HR Services, Inspection Management, Incident Management; and with our many optional modules, RC-CMS can do so much more.
Using our domain knowledge and experience delivering our solutions, Run Straight has built a suite of
companion Enterprise-class COTS and Software-as-a-Service products. Run Straight products are available either as On-premise or Cloud-based solutions hosted by/at Run Straight. RS-CMS is also available as a 'turn-key' solution through our
Software-as-a-Service (SaaS)delivery model with full 24-hour Support.RS-CMSmeets the most-stringent needs of federal, provincial, municipal, and agency IT guidelines, including the highest security and Accessibility requirements.
Our Technology Teams work with our customers to continiously expand our
library of integrated services with the public sector's shared services and hubs. We also develop new integrations to connect with other critical systemns or build specialized functionality through our
Run Straight in-house Development Group. For customers that are migrating away from other products, we have
Off-ramp Accelerators to migrate valuable data and information to RS-CMS from older CMS solutions such as: Siebel, Dynamics, PeopleSoft, SalesForce, ServiceCloud, or other platforms.
Run Straight's Advisory & Consulting services support customers with strategic and business consulting services to provide case management and domain-specific expertise in preparing for case management procurements, managing program governance, defining enterprise architecture, analysis & onboarding of CMS solutions, security assessments, operational effectiveness reviews & solutions, program & project management, and delivering Change Management initiatives.
Our Support Team offers our customers a standard
Support Desk options using our local team to deliver Tier 3-to-5, and now, we also offer Tier 1 & 2 for our customers or those that do not have live agent support 24 hours per day. We also provide
Professional Services for customers that need short or long-term support with project management, business analysis, technical analysis, quality control, training, and support.